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Cookie Policy

Last updated: 01.06.2026

This Cookie Policy explains how BCC Connect Ltd (trading as Installers Connect) uses cookies and similar technologies on our website. It should be read alongside our Privacy Policy.

Contents

  1. 1 What Are Cookies
  2. 2 How We Use Cookies
  3. 3 Types of Cookies We Use
  4. 4 Third-Party Cookies
  5. 5 Managing Your Cookies
  6. 6 Your Consent
  7. 7 Changes to This Policy
  8. 8 Contact Us

We use cookies to make our website work properly, improve your experience, and understand how visitors use our site. This policy explains what cookies are, which ones we use, and how you can control them.

1

What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to the website owner.

Cookies do not contain viruses or other malicious code. They cannot access other information on your device.

Similar technologies — such as web beacons, pixels, and local storage — work in a comparable way and are also covered by this policy.

2

How We Use Cookies

We use cookies and similar technologies to:

  • Ensure our website functions correctly
  • Remember your preferences and settings
  • Keep you signed in to your account (where applicable)
  • Understand how visitors navigate and use our site
  • Improve the performance and usability of our website
  • Support our e-commerce and subscription checkout process via Shopify

We do not use Google Analytics or sell any data collected via cookies to third parties.

3

Types of Cookies We Use

Cookie type
Purpose
Required
Strictly Necessary
Essential for the website to function. These include session cookies, shopping cart cookies, and security tokens used by Shopify. The site cannot operate without them.
Always on
Functional
Remember your preferences such as language, currency, and previously viewed pages to improve your experience on return visits.
Optional
Performance / Analytics
Help us understand how visitors interact with our site — which pages are visited most, how long users stay, and where they come from. All data collected is aggregated and anonymous.
Optional
Marketing
Used to deliver relevant content and, where applicable, to track the effectiveness of our advertising campaigns. We currently make limited use of marketing cookies.
Optional
4

Third-Party Cookies

Some cookies on our website are set by third-party services we use to operate our platform. These third parties may set their own cookies and collect data in accordance with their own privacy policies.

Third parties whose cookies or technologies may be present on our site include:

Shopify

Our website and checkout platform. Shopify places cookies necessary for the shopping cart, checkout process, fraud prevention, and session management.

Shopify Cookie Policy
Stripe

Our payment processor. Stripe uses cookies and similar technologies to process payments securely and detect fraud.

Stripe Privacy Policy
Meta (Facebook / WhatsApp)

Where you interact with us via WhatsApp Business or where Meta Pixel is used for advertising, Meta may set cookies on our site. We do not share your data with Meta for advertising personalisation.

Meta Privacy Policy

We are not responsible for the content of third-party cookie policies and encourage you to review them directly.

5

Managing Your Cookies

You have the right to accept or decline non-essential cookies. You can manage your cookie preferences in the following ways:

Through our cookie banner

When you first visit our website, you will be presented with a cookie consent banner. You can accept all cookies, decline non-essential cookies, or manage your preferences individually.

Through your browser settings

Most browsers allow you to control cookies through their settings. You can typically find these under "Privacy", "Security", or "Advanced" settings. Common options include:

  • Blocking all cookies
  • Blocking third-party cookies only
  • Deleting existing cookies
  • Receiving a notification before a cookie is placed

Please note that blocking strictly necessary cookies may affect how our website functions, including the ability to complete a subscription or access your account.

Browser-specific guidance

Google Chrome Mozilla Firefox Apple Safari Microsoft Edge
6

Your Consent

Under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we are required to obtain your consent before placing non-essential cookies on your device.

By accepting cookies via our consent banner, you give us permission to place the optional cookies described in this policy. You may withdraw your consent at any time by adjusting your browser settings or clearing your cookies.

Strictly necessary cookies do not require consent as they are essential for the site to function.

Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.

7

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own practices. We will update the "Last Updated" date at the top of this page whenever we make changes.

We encourage you to check back periodically. Where changes are significant, we will notify you via the email address associated with your account.

8

Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

connect@installers-connect.com
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

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© 2026 Installers Connect. All rights reserved.

Registered in England and Wales. Company No. 16560796   |  ICO Registration: ZB977635

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