Every call answered. Every job captured.
Real humans answering every call for your trade business, 07:00 to Midnight, six days a week.
Built around how tradespeople actually work
Real people. Real trades knowledge.
Your customers are not booking a haircut. They need a plumber now, or a quote before end of day. Every one of our receptionists understands the urgency of a trades call and handles it accordingly.
More jobs. Less time on the phone.
Stop letting admin eat into your day. When you are on the tools, on the road, or on a roof, we are answering every call, booking every job, and keeping your diary full.
Better first impressions. Better reviews.
Every caller is answered within 20 seconds by a professional. That kind of response converts enquiries into jobs and jobs into five-star reviews that keep the work coming.
Never miss a job again.
Every unanswered call is a job that went to someone else. When you are under a sink, on a roof, or knee-deep in a job, your phone still gets answered. Every time. By a real person who knows your trade.
Turn calls into real revenue.
We do not just take messages. We qualify leads, book jobs, take deposits, and chase cancellations. Every interaction is a revenue opportunity and we treat it that way.
Out-of-hours cover that actually works.
42% of people try to contact a tradesperson outside of standard working hours. We cover 07:00 to Midnight, six days a week. That means every weekend enquiry, every evening emergency, every early morning call gets through.
We exist to solve the trades industry's most expensive problem.
Every tradesperson knows the feeling. You are under a sink, on a roof, or knee-deep in a job and your phone rings. You cannot answer. Just like that, a potential customer moves on to the next name on the list.
Missed calls mean missed jobs and it is an industry-wide problem. Installers Connect exists to fix it. Our mission is not just to rescue income but to give every tradesperson the professional support structure that used to only be available to large companies.
Your dedicated team
In a world that is increasingly automated, tradespeople's customers still want to speak to a real person. Last year, 86% of people said they prefer speaking to a human when booking a tradesperson. That is exactly why our team exists. Real receptionists, alongside you every day, making sure every call is answered and every opportunity is captured.
Everything we do for your business
A full suite of services designed specifically for the trades industry.
Every call answered by a real person in under 20 seconds. No voicemail, no missed opportunities.
Lines open 07:00 to Midnight, every day. Morning enquiries, evening emergencies — all covered.
Monday to Saturday coverage. The days your customers call the most, fully covered.
We plug directly into Tradify, Jobber, ServiceM8, and most other tools. No switching software.
Full calendar setup included or seamless sync with your existing diary. Bookings go straight in, no double-handling.
Urgent calls routed directly to you when needed. You stay in control of what comes through and when.
Customers always see your number on the call. Your brand, your identity — completely unchanged.
We can provide a new dedicated business landline number if you want to keep your personal mobile separate. Available on Super Connect.
When a job cancels, we chase to rebook or fill the slot with a waiting customer. Nothing falls through the cracks. Super Connect only.
We can take deposits from customers at the point of booking, securing the job and reducing no-shows. Super Connect only.
Every call automatically summarised and sent to you. Know exactly what was discussed, what was booked, and any follow-up needed. Super Connect only.
Any voicemail left outside hours is instantly transcribed and delivered to you. No listening back, just read and respond. Super Connect only.
AI works alongside your receptionists to handle routine enquiries faster, flag urgent jobs, and keep your operation running smoothly. Super Connect only.
An AI chatbot sits on your website capturing leads, answering FAQs, and handing warm enquiries to your team around the clock. Super Connect only.